• • It is the responsibility of the customer to ensure the details of their wagers are correct. Once wagers
    have been placed and their acceptance confirmed they may not be canceled or changed by the
    customer. If a client confirms a readback where the telephone clerk made a mistake, the wager is final.

• • Once a dollar amount is given all plays will be entered, so in case of phone disconnection or a bad
    connection it is the responsibility of the client to call back before post-time to confirm what was entered is
    correct or that the play stands as originally entered.

• • Claims on wagers must be submitted no later than two weeks after acceptance of the wager. To
    expedite the claim process, we recommend that customers keep a printed copy of all wagers.

• • All wagers must be backed by funds in the member’s account. We do not offer credit wagering at any
    time under any circumstance. Any wager made without proof of payment will not be accepted nor will
    wagers be accepted when a member does not have the required funds in their account balance.

• • Each wagering slip is accepted on the basis that it is the investment of one customer only.

• • Any wagers placed in an attempt in any way to defraud will be voided upon discovery.

• • Any wagers placed by, contracted by any Bookmaker, gambling syndicate, and/or any person, or
    involved in similar business kinds of business, shall be voided and the account balances in said accounts
    related to these bets that were paid by us will be refunded to us.

• • In the event funds are credited to a customer’s account in error, it is incumbent upon the customer to
    notify of the aforesaid error without delay. For accounts with negative balances, We reserve the right to
    cancel any pending plays, whether placed with funds resulting from the error or not.

• • Members must be 18 years of age or older to place wagers and/or collect winnings.

• • Players are only allowed one account, any player found to have multiple accounts, or to be engaging in
    collusion to avoid wager limits or abuse bonus offers, may be subject to account suspension or termination.
    In such cases, all associated funds may be forfeited.

• • Player that use automated bots to place wagers are explicitly prohibit. Operating a betting bot violates the platform’s
    rules and can result in immediate account termination, forfeiture of funds, and permanent ban.

• • We reserve the right to suspend or terminate any account if it is determined that false, doctored, altered,
    or AI-generated KYC documents have been provided. In such cases, all associated funds may be forfeited.

• • All transactions are accepted and legally processed under the approval of the Government of Costa
    Rica. All transactions are considered to originate and be governed by the laws of Costa Rica.

• • We do not report winnings, losses, or account activity to any government agencies. Therefore it is
    the member’s responsibility to report any winnings for taxation purposes, if applicable.

• • Once a wager is placed and accepted, the wager cannot be changed, canceled, or modified in any way by the member.

• • Wagers will be accepted until the start of an event unless the event has Live betting being offered on it.
    Events that offer Live Betting will be marked as such.

• • Dates, kick-off times, and comments of all events shown on our site are for guidance purposes only.

• • A wager will be considered invalid if Our Live Betting Service does not cover bets that are placed after an event has begun
    or after the result of the event has been made known to the general public. If the mistake is discovered in a timely manner,
    reasonable steps will be made to get in touch with the customer so they can choose to place another wager at the appropriate
    odds, line, and handicap.

• • The wager is placed on an obvious pricing error or incorrect maximum limit according to sportsbook limits (notes). All odds, lines, and handicaps
    are subject to fluctuation and become fixed only at the time of wager acceptance. Where an error or system failure results in an incorrect price, line,
    maximum limit,or handicap taken in a wager, the wager or that part of the wager if it is a multiple wager/parlay will be void and not replaced
    (We reserve the right to delete or cancel the straight wager, parlay/multiple wagers at any time without notifying the customer, also reserves the right
    to offer the correct line after making the changes). If the error is noticed in time, We will make reasonable efforts to contact the customer to allow the
    choice of placing another wager at the correct odds/line/handicap. If the customer wagers on both sides of the line (Moneyline) only the wager with
    the error will be deleted and the rest will have action.

• • Multiple wagers/parlays/if bets are not accepted where the outcome of one part of the wager
    contributes to the outcome of another (Currently we do not accept Matchup Parlays within the same
    tournament or venue in Nascar, Soccer, or Golf). If such a wager is taken in error it will be canceled. If
    the error is noticed in time, we will make reasonable efforts to contact the customer to allow the choice of
    placing another wager at the correct odds/line/handicap.

• • The transaction server does not accept the wager for any reason.

• • If a parlay/teaser/bet contains a selection canceled for any reason, the wager will revert downwards.
    For example, a three-team parlay will become a two-team parlay.

• • Before accepting any wager, We reserve the right to limit the maximum amount staked.

• • We monitor all bets to aid in properly settling disputes. Records of all transactions are recorded via
    Internet logs for online wagers or phone recordings for telephone wagers. If a dispute between a member
    and us should arise, both the member and we agree that the Transaction records will act as the final
    authority in determining the outcome of any claim. All claims must be submitted within 14 days of the
    finish of the event.

• • No member shall be offered compensation of any kind, for any wagers that are not accepted

• • You are liable for any unauthorized use of your account number and password. It is the member’s
    responsibility to keep this information private, if at anytime you feel this information has been
    compromised please contact customer service to have them changed.

• • Start times/dates, lines, and odds displayed are for informational purposes only and are subject to
    change, however, the odds quoted and accepted at the time of placement will be used to determine to
    win, lose, and push wagers.

• • All games must start on the scheduled date (local time) for bets to have action. Unless otherwise
    specified in the sports-specific rules if a game has been postponed or canceled.
    Unless otherwise stated the winner of the game or event will be determined by the official results at
    the end of the game or event. We do not recognize post-game disputes, protests, or overturns for
    wagering purposes.

• • In the event we accept a wager with an obvious line error, all single wagers will be void and multi-
    selection wages will be reduced accordingly.

• • If for any reason, we incorrectly credit your account balance, it is your responsibility to notify us of
    the error immediately. Any winnings after the error either directly or indirectly related to the error before
    notifying us will be invalid.

• • For any event where draw odds are being offered, all other wagers will be graded as a loss in case
    of a draw outcome.

Play in the Casino carries its own terms and conditions, please see relevant pages for full information.

• • All casino winnings may be subject to review by casino management before a payout approval is given.

• • Access to casino tournaments is intended exclusively for recreational players that show real money

• • action in the casino and/or sportsbook. Based on this, player eligibility for tournaments can be restricted at management’s discretion.

• • Any customer found sharing an IP address linked to fraud will be subject to account review, which can lead to accounts being suspended or terminated.

• • Players found using the same financial accounts will be subject to account review, which can lead to accounts being suspended or terminated.

• • We reserve the right to zero out any winnings from any account that is sharing addresses related to fraud.

• • We reserve the right to close a Live market at any time. (Live Betting Parlays are subject to Manager’s discretion)

• • Where we have reason to believe that a bet is placed after the outcome of an event is known, We reserve the right to cancel the bet.

• • Where a blatant error is made in handicap set up (i.e. Money line or spread reads as negative instead of positive and vice versa) on any event on which we are LiveBetting,

• • We reserve the right to cancel such wagers.

• • When scores are displayed during a game, every effort is made to ensure the accuracy of the score and game time, however, no liability is accepted for incorrect information displayed.

• • Live Betting in Soccer will stop at the 40th minute regardless of the score. (Both Halves). Regular Live Betting Game Line will be settled after regulation time (Extra Time does not count towards this line – Draw option offered). If Extra Time is offered, only goals scored in this extra time will count towards the wager.

• • Soccer: Game and 1st Half live betting is offered at the same time for major leagues. (Notes included under each line offered).